HomeHome  RegisterRegister  Log in  

Share | 
 

 A pat on the back

View previous topic View next topic Go down 
AuthorMessage
andsome
V.I.P Member
V.I.P Member
avatar

Posts : 4525
Join date : 2014-09-24
Age : 81
Location : Burntwood in Staffordshie, ENGLAND

PostSubject: A pat on the back   Sat Nov 22, 2014 11:56 am

A pat on the back for Beiserdorf, the company that markets Nivea products.  For several years I have used Nivea for men shaving gel in preference to other brands.  Recently it was on special offer in a shop so I bought three cans.  The contents in them all were very runny as against being of the normal thick gel like consistency.  I sent the company an e mail, and received an immediate response asking me to return the cans to a free post address.  This was followed quickly by an e mail from them agreeing with my comments and asking for my address.  A £10 voucher arrived in the post this morning, more than the cans had cost me.  I just wish that all companies treated their customers in this fashion.  Well done them. yes yes yes yes yes yes

___________________________________________________
Gustav Mahler is the finest composer who ever lived.

Back to top Go down
malcolm
Moderator
Moderator
avatar

Posts : 3364
Join date : 2014-09-23
Age : 72
Location : Coppull, Lancashire

PostSubject: Re: A pat on the back   Sat Nov 22, 2014 12:08 pm

Yes indeed well done them
Unusual these days.....customer care and service is a rare thing these days !
Back to top Go down
Guest
Guest



PostSubject: Re: A pat on the back   Sat Nov 22, 2014 2:18 pm

I use Nivea shaving gel and noticed the last two cans have not been up to scratch as you say
they were runny and produced very little shaving cream. I changed over to Morrisons own brand
and found it very good.
Back to top Go down
meerkat12
V.I.P Member
V.I.P Member
avatar

Posts : 2394
Join date : 2014-10-05
Location : South east England

PostSubject: Re: A pat on the back   Sat Nov 22, 2014 2:54 pm

Some time ago when i had 2 family members here i got some 
canned soup out which said it was tomato & Basil. when opened it had the wrong contents in it
,so i phoned them.
had to give the batch number on the tin, and they sent me a money back voucher.
Back to top Go down
andsome
V.I.P Member
V.I.P Member
avatar

Posts : 4525
Join date : 2014-09-24
Age : 81
Location : Burntwood in Staffordshie, ENGLAND

PostSubject: Re: A pat on the back   Sat Nov 22, 2014 3:56 pm

digby wrote:
I use Nivea shaving gel and noticed the last two cans have not been up to scratch as you say
they were runny and produced very little shaving cream. I changed over to Morrisons own brand
and found it very good.



Send them an e mail. cool

___________________________________________________
Gustav Mahler is the finest composer who ever lived.

Back to top Go down
Sponsored content




PostSubject: Re: A pat on the back   

Back to top Go down
 
A pat on the back
View previous topic View next topic Back to top 
Page 1 of 1
 Similar topics
-
» Balconing is back on the Baleares
» Gary Glitter - it's good to be back?
» Maybe sitting in the back of the Bus isn't a bad idea after all...
» Duke of Edinburgh back to his old self
» Model Back Template

Permissions in this forum:You cannot reply to topics in this forum
Murgatroyd's Drop-in centre and Forum :: Popular Topics :: Public Bar and Lounge-
Jump to: